As a business, of course the financial side of things is important and there is clearly a BIG (and increasing) demand for high quality short-term lets outside Nottingham city centre – our turnover has grown this year, as has our profit, and occupancy is at an all-time high. By May 2016 we had 21 properties, now we have 28 so it's fair to say that business is booming. We haven't felt any ill effects from the Brexit vote and, as we have such strong ties with businesses and Universities throughout Europe and the rest of the world, leaving the EU (if it ever happens!) shouldn't affect us too badly.
But even more importantly than our growth on paper is the feedback we get. We never let any of our success go to our heads and it feeds our desire to provide the best luxury short-term accommodation in the area – with a difference!
Nook and Cranny get the job done in an extremely professional manner with a bespoke service making you feel like you're their only client. 5/5 stars
- Paul Eaton, Titanium Project, Nottingham
I live in West Bridgford and I personally make sure that every property is perfect and ready before our guests arrive. Last year, I talked about my aim of providing a service that's the complete opposite of the dehumaising experience many people experience when they relocate or travel for business. We want our visitors to feel part of the community they're staying in the moment they arrive, so we make sure they do by finding out exactly what they need during their stay (whether that's a gym, a cot, information about local schools or any other help with relocating).
Lovely little house in West Bridgford with all the necessary amenities. Katie was an excellent host - very welcoming and nothing was too much trouble during our stay.
– Matt Barnes, Melbourne, Australia (January 2016)
Wow. This truly is a 5-star experience. My family of 4 and I have been to several hotels and Airbnb's throughout the UK and we've never felt as comfortable and spoilt as we did at Katie's! Every detail was spot on. The house is fully furnished and renovated with new and modern styles, including the kitchen and all bathrooms.
– Ameen (September 2016)
Things seem to go wrong at weekends so I've had to call out an electrician on a Sunday morning – who else gets that kind of service? – and when a freezer in one of our properties broke (one Saturday night) I was more than happy to move our guest to another flat while the problem was fixed (which I managed to do. Amazing given my limited electrical knowledge but luckily it was only a blown fuse!).
Katie's flat was exactly as described and more! It was absolutely stunning and completely spotless when we arrived! Prior to arriving, Katie responded to emails/questions immediately which of course put me at ease having booked a flat abroad. The location was perfect for us being in West Bridgford and just a short walk to the shops, restaurants, and cafes. As my husband and I travel frequently to the UK staying in a hotel with parking fees is quite pricey so I must say that we really enjoyed the secure, assigned parking space.
– Erin, Philadelphia (January 2016)