Last year, more than half of our guests came from overseas, most of them were relocating to Nottingham to start a new position and stayed with us for anything from a month up to a year. People have come to stay from all over the world, including the EU, Australia, the U.S. and pretty much anywhere else you can think of. The only continents we haven't had guests from yet are the Arctic and Antarctica, so if you're reading this in one of the poles and thinking of relocating to warmer climes drop us a line!
We're really proud of our international connections and our ethos is to make everyone who stays with us feel welcome so we try to cater for everyone's needs and expectations.
Catering for different tastes
Very quickly we realised that GCSE French wasn't going to cut it in the language stakes so we found software that sends out booking confirmations and invoices to clients in their mother tongue to take care of the language barrier. Sometimes global guests arrive with different expectations and social norms, so we've equipped our luxury apartments accordingly to make sure we take cultural differences into account, which has been great fun.
For example, our Italian guests love to have a large pasta pan to use, and North Americans expect good quality coffee, none of this instant stuff. So all of our apartments are kitted out with a range of pans and they all come with a Nespresso machine (and we've not had a single complaint about the coffee!).
In most places around the world these days, people think that white linen and towels are the most hygienic so last year we changed every single sheet, pillowcase, duvet cover and towel in our apartments to a crisp, brand new white one.
We're really proud of our international connections and our ethos is to make everyone who stays with us feel welcome so we try to cater for everyone's needs and expectations.
Catering for different tastes
Very quickly we realised that GCSE French wasn't going to cut it in the language stakes so we found software that sends out booking confirmations and invoices to clients in their mother tongue to take care of the language barrier. Sometimes global guests arrive with different expectations and social norms, so we've equipped our luxury apartments accordingly to make sure we take cultural differences into account, which has been great fun.
For example, our Italian guests love to have a large pasta pan to use, and North Americans expect good quality coffee, none of this instant stuff. So all of our apartments are kitted out with a range of pans and they all come with a Nespresso machine (and we've not had a single complaint about the coffee!).
In most places around the world these days, people think that white linen and towels are the most hygienic so last year we changed every single sheet, pillowcase, duvet cover and towel in our apartments to a crisp, brand new white one.
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Help to settle in – our relocation service
Our international guests are usually leaving their homes to move to Nottingham for a new posting, and they stay with us for a number of months (the average stay is 12 weeks) before they move on to long-term accommodation. Part of what makes us unique is our relocation service – we help guests find the right schools, sports and social clubs for children and adults, driving lessons and language assistance when they get here.
Our international guests are usually leaving their homes to move to Nottingham for a new posting, and they stay with us for a number of months (the average stay is 12 weeks) before they move on to long-term accommodation. Part of what makes us unique is our relocation service – we help guests find the right schools, sports and social clubs for children and adults, driving lessons and language assistance when they get here.
We're definitely an international company but we also like to provide a “flavour of Britishness” for our visitors. Once our guests are here we'll show them around gorgeous West Bridgford and recommend quality local restaurants and shops (of which there are many!) to go to, other local businesses that are in-keeping with our brand of localness, and provide the same quality and high level of service we do. We're also really happy to introduce guests to other local folks we think they'll get on with and help them settle into the area, so before they know it they'll feel like a local.
We're so proud of our international community of guests and love that they want to move to Nottingham and come and stay in our wonderful town so we recently shared our story and entered the East Midlands Chamber Excellence in International Trade Award, we'll let you know how we get on...
In the meantime, don't forget to get in touch to ask us anything about our gorgeous apartments or to check that we've got what you need for a perfect stay (especially if you're moving here from the Arctic or Antarctica!).
We're so proud of our international community of guests and love that they want to move to Nottingham and come and stay in our wonderful town so we recently shared our story and entered the East Midlands Chamber Excellence in International Trade Award, we'll let you know how we get on...
In the meantime, don't forget to get in touch to ask us anything about our gorgeous apartments or to check that we've got what you need for a perfect stay (especially if you're moving here from the Arctic or Antarctica!).
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